3 “Must Have’s” When You Really Want to Change Behavior

Just think of all the bad habits you have run across in the workplace.

Remember the slob who never put away the coffee cups and whose work area was a mess? How about the slacker who never delivers on projects or the incorrigible gossip? Perhaps the worst are the “negaholics,” a term coined by Dr. Cherie Carter-Scott in her eponymous book. They squelch innovation and sap the energy of all who work with them. Such negative people can have a disastrous effect on teamwork. This behavior really needs to improve if you want to create a high performance team.

So, as an instructional design consulting expert tasked with getting the team to work more productively and collaboratively together, how do you go about designing a program that will be effective? Behavioral scientists say that three things have to be present to truly change behavior. You need to:

1. Want to change
   
   
2. Intend to change
   
   
3. Persist in the effort
   

If the basic purpose of the training is to switch from the negative to the positive and build a stronger team, these three factors must be the foundation of the program you build. Participants need to buy into the benefits of changing their behavior and be convinced that it is in their best interests to change. 

To ensure that they persist, be sure to provide ongoing measurement, feedback, job aids, performance coaching, encouragement and rewards to monitor, support and reinforce the desired new behavior.

Learn more at: http://www.lsaglobal.com/instructional-design-consulting-train-the-trainer/