In a recent instructional design best practices quarterly poll, a large % of people stated that "ensuring the best call center training instructional design possible" was keeping them up at night.
A 5% increase in call center performance from effective employee training experiences can boost profits by as much as upwards of 50%. Research has shown that high levels of call center performance lead to greater sales growth.
Read more about some of the best corporate instructional design programs, practices and make the link between industry leading sales growth and service...
Tuesday, March 29, 2011
Monday, March 28, 2011
Reflecing on your instructional design practices?
Taking a minute to reflect on your organization's best instructional design practices, where do you stack up in these two areas:
• Continuously incorporating numerous resources and modalities?
• Utilizing creative instructional design models that call for and reward learners to think critically?
Food for thought no doubt.
Wednesday, December 29, 2010
Search for the Right Instructional Design Resource. Right Now.
Introducing a powerful new Search Tool to help you track down the right Instructional Design Training & Best Practice Resource right now. Search this blog and the vast collection of corporate training communities and related best practice blogs with a single click.
Step 1 - Locate the Search Tool to the right of this post
Step 2 - Type your keyword search phrase. eg. Performance Culture
Step 3 - Click Search
Step 4 - Review the results, sorted by:
This Blog | Sites Linked to this Blog | Recommended Blogs
See illustration below. Enjoy.
Wednesday, September 29, 2010
Instructional Design Research Study Results
Over the course of the past 12 months, we conducted an online research study where visitors to our website were anonymously surveyed across an area of topics related driving performance through investments in human capital. In particular, one such survey asked respondents the following question:
What is the Most Important Activity and/or Instructional Design Best Practices to Transfer Training into Business Results?
From a list of predefined responses, here are the results for your viewing pleasure.
What is the Most Important Activity and/or Instructional Design Best Practices to Transfer Training into Business Results?
From a list of predefined responses, here are the results for your viewing pleasure.
- Identify the strategic business link--20%
- Assess the current skill gaps--26%
- Provide performance & executive coaching--28%
- Measure the business impact--22%
- Other--4%
Saturday, May 1, 2010
Instructional Design Training Best Practice Resources
From time to time, we like to provide visitors and subscribers to this blog with a refresher on where they can find helpful resources devoted to best practices in the area of Instructional Design Training & Consulting, and related areas.
We hope you find these resources insightful and relevant:
We hope you find these resources insightful and relevant:
- Training Needs Assessment Services & Solutions
- Training Measurement Best Practices
- Corporate Training and Employee Performance Best Practices
- Transfer of Training(TM) Best Practices
- Training Outsourcing Services & Solutions
- Keynote Speaking Services & Solutions
Enjoy!
Wednesday, March 31, 2010
A focus on "Focus" to Cut Training Design Time and Costs
Most corporate training programs are designed to improve 8-12 competencies over a one or two-day period.
This approach to instructional and program design works great for training companies looking for mass customization, increased revenues, and high margins.
It does not work out so well however, for clients seeking to manage costs, make training relevant to the business and drive change critical on-the-job behavior required to make a true business impact.
An intructional design best practice is to laser focus the program in on 2-3 core skill or knowledge gaps to provide the greatest return on your investment. A narrow focus on only the most meaningful areas allows you (and your participants) to spend less time and money on the instructional design phase of the program while at the same time positioning yourself to get better results. It also enables you to more easily support on-the-job adoption and training business impact - the keys to success.
This approach to instructional and program design works great for training companies looking for mass customization, increased revenues, and high margins.
It does not work out so well however, for clients seeking to manage costs, make training relevant to the business and drive change critical on-the-job behavior required to make a true business impact.
An intructional design best practice is to laser focus the program in on 2-3 core skill or knowledge gaps to provide the greatest return on your investment. A narrow focus on only the most meaningful areas allows you (and your participants) to spend less time and money on the instructional design phase of the program while at the same time positioning yourself to get better results. It also enables you to more easily support on-the-job adoption and training business impact - the keys to success.
Friday, May 1, 2009
ID Best Practices
We have found that three instructional design best practice applications consistently bring measurable success and help to transfer training to on-the-job performance:
Training Simulations - Why? Because they foster an “end game” perspective of running a business and producing meaningful business results.
Case Study-Driven Learning - Why? Simple, they provide a powerful format for leaders to share their views.
Action Learning - Why? Takes the guess work out of ensuring the content is a perfect fit for the audience.
Subscribe to:
Posts (Atom)
