In a recent instructional design best practices quarterly poll, a large % of people stated that "ensuring the best call center training instructional design possible" was keeping them up at night.
A 5% increase in call center performance from effective employee training experiences can boost profits by as much as upwards of 50%. Research has shown that high levels of call center performance lead to greater sales growth.
Read more about some of the best corporate instructional design programs, practices and make the link between industry leading sales growth and service...
No comments:
Post a Comment